ECC2026, ECREA Health Communication Section
FU Berlin & JGU Mainz
2026-09-10
We all agree that health information seeking and using online tools for health-related activities is important.
We used to worry about digital divides even in WEIRD1 populations (e.g., Bachl, 2016).
We don’t worry so much anymore: e.g., “relatively minor differences in information-seeking behaviors between socio-demographic groups” (Bachl et al., 2024; also Link et al., 2021).
However, such findings often rely on (commercial) online access panels, which include professional online survey takers with specific online activity profiles (Hohenberg et al., 2026).
Homogeneity of online activities unsurprising, and probably not generalizable even to populations of “regular” online users?
Evidence on the prevalence and stratification of health-related online activities in the general population of Internet users from high-quality samples remains sparse.
RQ1: How prevalent is online HISB and online booking of medical appointments among Internet users in Germany?
RQ2: How do the prevalences differ by demographic and socioeconomic factors?
41.3% (95% CI [40.3, 42.3) of the population engaged in online HISB.
21.1% (95% CI [20.3, 21.9]) booked a medical appointment online.
We should not forget about digital divides, even in WEIRD general population studies.
We should worry more about data quality and generalizability.