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Quicktime-movies (movies of type .mov):
My web browser asks me to download Quicktime. Why? What actually is Quicktime?
I have Quicktime but I am always asked to upgrade to Quicktime Pro. Is this needed?
I have Quicktime vers. 2, 3 or 4 and am asked to update. Do I have to?
Quicktime is installed on my computer, but I am asked to load an active-X-control. Do I need this?
Quicktime is installed on my computer, but no movie of type .mov can be displayed. What is wrong?
Quicktime-movies are displayed correctly. However, I cannot hear sound.
What is the difference between a Quicktime streaming movie and a Quicktime fast start movie?
Quicktime is properly installed but I cannot view Quicktime-Streaming movies.
Streaming movies stutter and have many artefacts (blocky areas) or are not displayed continuously.
Other movie formats: movie types .mpg, .wmv, .mp4, RealPlayer-formats (.ra, .ram)
Part of our contents represent such movie types, most of which may be played without the Quicktime extension.
Possible questions and problems:
Whenever I load a movie of type .wmv, I only see cryptic signs in the browser window. What is wrong?
Some .mpg (or .mpeg)-movies can be played with WindowsMediaPlayer or RealPlayer, others not. Why?
Some RealPlayer-movies start by themselves, some don't. Why?
Other plugin-based formats (.swf):
My browser requests me to load the Flash-Plugin. Why?
Other viewing and layout problems:
Many links don't work with my. What is wrong?
I am asked to activate Java or to install a Java Virtual Machine. What is happening?
I still have a problem which is not covered in the above questions and answers.
© Reinhold Leinfelder and Palaeontology Munich, last changes